Free delivery on all orders over 55$ or more.

TERMS AND CONDITIONS

Terms and conditions

You have the possibility of registering comments and criticisms relating to the content of the Site. You are fully responsible for the comments that you post, we are not responsible for them and you agree to indemnify the Merchant against any damage arising from them.

It is prohibited to make comments on behalf of other people, to hide your identity or to make comments that are illegal, obscene, threatening, defamatory or that infringe the privacy or intellectual property of a person or constitute chains letter, direct mail or spam.

We reserve the right, without having the obligation, to modify the comments or withdraw them, without explanation, and we assume no responsibility for the systematic review of the published comments.

When you publish a comment, you give the Merchant the non-exclusive right to use the name and the published content, royalty-free, in a perpetual and irrevocable manner, to reproduce it, modify it, adapt it, publish it, represent it , translate it, distribute it, communicate it to the public and display it anywhere in the world and in any medium.

We ask you to publish only one review per product, unless you wish to provide new information. You agree to comment only on the products that you have personally tried while maintaining a respectful tone at all times. Employees and competitors of distributors and manufacturers are prohibited from posting comments.

Applicable laws

These terms and conditions are governed by the laws of the province or state of Quebec or the country of Canada which are applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Shannon is located.

Order errors

In the event that you believe that an error has occurred during the placing of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address:  info@bruleriejacquescartier.ca  and indicating in sufficient detail the error that was made.

Delivery and returns

Unless you have chosen a specific carrier and a delivery time during the transaction for which additional costs may apply, the delivery method and the name of the carrier will be determined by the Merchant and our usual delivery times. on your territory settle at:

5 days

We undertake to deliver your purchases to you within a reasonable time subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased.

The risk of loss and the right of ownership of the good or service purchased are transferred to you when it is delivered to the carrier or if the goods cross an international border, this risk is transferred to you after customs clearance.

In-store pickups for online purchases must be made during normal business hours.

In this case, the risk of loss and the right of ownership of the goods purchased are transferred to you when you take possession of them at the store.

Exchange cancellation, termination, return, exchange or refund policy

Compliant and error-free order cancellations are not permitted.

Exchanges are not allowed.

Limitation of warranty

SUBJECT TO APPLICABLE LAWS, THE MERCHANT EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED IN TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, THE ELEMENTS, THE PRODUCTS (INCLUDING THE SOFTWARE) OR THE OTHER SERVICES INCLUDED ON THE SITE OR THROUGH THESE AS WELL AS ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.

Limitation of Liability

THE MERCHANT SHALL NOT BE HELD RESPONSIBLE FOR DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS THERE INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLE, EVEN IF THE TRADER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Copyright

The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the grant of a specific license in this regard.

In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed. the sale of these products and services without the right to sublicense to third parties. The owners of brands appearing on the Site retain all rights which have not been expressly granted in these Terms and Conditions.

If you have reason to believe that breaches of the terms and conditions have been committed or if your work has been copied or is exploited on our Site in a way that infringes your intellectual property rights, please let us know. inform as soon as possible by sending us a message to the following address:  info@bruleriejacquescartier.ca, indicating to us in sufficient detail the breach that has been committed.

PRIVACY POLICY

INTRODUCTION

Welcome to the bruleriejacquescartier.ca site (hereinafter: the “Site”). This document deals with the policy of Brulerie Jacques Cartier Inc. which operates the Site with regard to the protection of Personal Information. This policy is based on the laws in force in Canada, in the Personal Information Protection and Electronic Documents Act  and the  Act respecting the protection of personal information in the private sector  (RSQ, chapter P-39.1) in the province. from Quebec, where the company's head office is located, we make no representation that this policy respects the law of the province or state of residence of the company.

1. GENERAL

Protecting your personal information and the information we collect about you is important to us. In this Privacy Policy (the "Policy"), we want to inform you about the reasons for which we collect information about you and the ways in which we collect this data (Information) storage of this data and for the use of the Information.

2. CONSENT TO POLICY

By viewing the "Site", you agree to submit to the Policy. We reserve the right to change the Policy at any time and at our sole discretion and without notice. By continuing to view the Site, you express your consent to the changes to the Policy and you agree to be bound by it as amended. We recommend that you consult the Policy regularly.

3. OTHER APPLICABLE AGREEMENTS

The use and purchase of products on the Site are governed by the terms of use and the Terms and Conditions of Sale of the Merchants (the "Terms and Conditions"). By viewing the "Site", you declare that you have read these Terms and Conditions and agree to be bound by them. If you do not accept these terms, please do not use the Site.

4. THE INFORMATION COLLECTED

Information collected about you may include, but is not limited to, your name, business name, mailing address, telephone number, email address, fax number, age, cookies, IP addresses, billing address, card number credit and expiration date, etc. We also collect information on your use of the Site, in particular the dates and times of your visits, the pages viewed, the documents downloaded, the type of web browser you use during your visit and your electronic exchanges with us (in particular by email and chat (chat)).

5. STORAGE AND PROTECTION OF INFORMATION

We keep the Information as long as reasonably necessary for the purposes described in the Policy or if required by law, for a longer period. We store the Information on secure servers and take reasonable steps to protect the Information from unwanted use, loss, modification or disclosure. Our employees, representatives and agents are bound by the Policy. The content of the Site is intended for adults or minors who are represented by adults as the case may be. We do not knowingly collect any Information about minors. By using the Site, you guarantee that you are of the age of majority, if this were not the case, you represent that you are assisted by your parents or legal representative, failing this,

6. USE OF INFORMATION

We reserve the right to use the Information internally at our discretion, in particular to process your orders and answer your questions, send you or send them to your friends, family members and colleagues the products you have ordered for them, improve our customer service, our product range, the result of our sales or to stay in contact with you in order to inform you of promotions, special offers, draws, promotional gifts, discounts and other benefits for which you have voluntarily provided your personal information, providing you on an ongoing basis with personalized service and information about our products, services and business; analyze the use you make of the Site and the way you consult it and manage sales; perform accounting and administration; and note trends and statistics.

7. SHARING OF INFORMATION WITH THIRD PARTIES

Si vous visitez ou achetez des produits sur le Site, participez à un concours, sondage, promotion ou offre spéciale, nous pouvons partager l’Information avec nos employés, représentants, agents et partenaires, conformément à la Politique. Sous aucune circonstance nous ne communiquons sciemment ni ne vendons l’Information à une tierce partie. Nous nous réservons le droit de transmettre l’Information à une tierce partie pour transmettre l’Information au transporteur désigné pour la livraison de la marchandise ainsi qu’à des fins de préparation de déclarations fiscales pour fins de taxes de vente (GST, QST, TVA). Nous pouvons révéler l’Information à des annonceurs publicitaires pour des fins de marketing et de promotions. Les dites informations transmises ne pourront cependant servir à pouvoir vous identifier personnellement. Votre nom, courriel, numéro de téléphone et adresse ne seront jamais sciemment divulguées à des annonceurs publicitaires. Nous nous réservons le droit de divulguer l’Information conformément à la loi, suite à une demande obtenue légalement et lorsque nécessaire, afin de protéger notre propriété, nos intérêts et nos droits.

8. HYPERLINKS

The Site may contain links to sites which are under the responsibility of third parties who may also collect your personal information. This Policy does not apply to the practices of these third parties and we assume no responsibility for it. By using the Site or by accessing the sites of third parties of the Site, you release us from any responsibility for the actions and omissions of these third parties. Please check the privacy policy of each website you visit.

9. COOKIES

In accordance with current practices, we may send a cookie to your hard drive to analyze your activities on the Site and to remember you on your next visit. These cookies are only used to identify your computer by our servers during your next visit.

10. UNSUBSCRIBING OF PROMOTIONAL MATERIAL